Always ready to give good advice and very attentive, our "Lead OD", Nancy, knows how to find the right words to help her patients.
Read on to find out more about her background and hobbies:
1. What is your current role at Visique?
I work as an optometrist at Visique Dix30. I am the "Lead OD", so I make sure to address recommendations and communications between the administrative headquarters and the clinic staff, and vice versa.
2. Can you briefly describe your academic background and training places?
I graduated from the Polyvalente Montignac school in Lac-Mégantic. Then I got my college degree from the Cégep de Sherbrooke health sciences department. I finished my PhD in optometry at the Université de Montréal in 1996 after completing a 3-month internship in the United States to perfect my skills in ocular health.
3. What makes your clinic a unique place to work?
It’s undoubtedly the team I am lucky enough to work with, and the warm environment that we create. There is a great spirit of camaraderie, mutual support and many smiles! They are all very professional and dedicated to the well-being and satisfaction of our patients.
4. What made you want to work in the eye care field?
Starting in my early adolescence, I knew that I wanted to work in the health field. I wanted to help people, educate them and make a positive difference in their lives. I never would have imagined that you could know so much about a person’s general health just by looking at their eyes!
5. What do you like the most about your job?
What I like the most is finding solutions and recommendations to my patients' needs or problems and thus enriching their lives and making them happy. Also, meeting up with a patient who tells me how much their new contact lenses or glasses have changed their lives is always very rewarding. I love to make people smile!
6. What is one of the most difficult aspects of your work?
Giving bad news, for example telling a patient that they no longer meet established driving standards due to an incurable eye disease. It takes a lot of empathy and compassion.
7. Tell us about one of your favourite moments at the clinic?
A patient and his wife came to thank me for saving his vision after I had referred him to ophthalmology to treat his diabetic retinopathy, which was significantly affecting his vision. He could barely see the big E! He had decided two years earlier to stop his diabetes medication and had no idea that it could cause him to go blind. Fortunately, he was able to get help before the damage was irreversible.
8. How do you see the future of eye care?
New technologies and artificial intelligence will certainly contribute to better detection and treatment of different diseases. One example is Alzheimer's disease, a disease whose early signs we can already detect from the eye fundus.
9. What is the most important advice you can give to your patients?
It's all about prevention! It's important to consult your optometrist as recommended. Just because you can see clearly doesn't mean your eyes are healthy!
10. What is your style of glasses?
I've only needed a correction for a year and it’s a bit challenging to find glasses that fit me. I am currently trying out our different types of progressive and degressive lenses to better advise our patients. It's great that I have a good support system at the clinic! The girls have an eye for this stuff and they got me two beautiful Morel models, very light, and a more colourful Etnia Barcelona!
11. Where can we find you when you are not at Visique?
Outdoors! Either running, ice-skating, cross-country skiing, snowboarding or cycling on a bike path. I also love to travel!
Visique is pleased to count such dedicated optometrists and eye care professionals on our team. Indeed, the social dimension is at the heart of all our missions.
If you want to book an appointment with Dr. Nancy Robert or another optometrist, discover your nearest Visique clinic here.
Dr Frédéric Marchand, optométriste